TERMS & CONDITIONS: General
terms-general

By using our website, you are agreed and bound by the terms and conditions below. 

  • Prices quoted are fixed and final. No negotiation.
  • Prices stated are not included tax and duty.
  • No closing date. You can order anytime and anywhere.
  • Please be alert when choosing the seller for reliable and trustworthy sellers.
  • All goods sold are no returnable/exchangeable.
  • We will process all your orders upon receipt of full payment and last minute back out is not allowed.
  • Any email asking for status within 5 days upon payment/last add on/last replacement will not be entertained.
  • The actual item may differ from what is depicted in picture. Buyers order at own risk.
  • Order cancelled by buyer is not refundable. You may replace with other items or keep the balance for your next order.
  • We reserve the rights to cancel the particular order in the case of the item is out of stock. Full item price will be refunded. Out of stock may/may not be informed on immediately.

 

We are acting as a middle party to order from Taobao for you. We held no responsibility for the below:

– Quality of goods.
– Loss or damage of goods in the course of delivery from sellers to warehouse, and from China to Malaysia.
– Incorrect/incomplete order sent by Taobao seller.

 

We don’t accept orders for prohibited goods as below:

  1. Dangerous Goods, Arms
  2. Medicine, Food, Plants
  3. Animals, Money
  4. Valuables
  5. Wine, Cigarettes
  6. VCD, DVDs, Books
  7. Sex Goods
  8. Easily rotten
  9. Liquid or Powder ingredient goods
  10. Pirated goods and Branded goods
  11. Electronic item and Battery and Magnetic Goods

*** We are not responsible to determine whether the goods you order are sensitive or not. We will proceed with your order assuming you have already known they are not sensitive goods unless you mentioned otherwise. In the case your items get hold/confiscate, we will not refund or responsible for your losses

* Terms and Conditions might be updated without prior notice.

* Only place order only if you accept the Terms and Conditions.

 

*Please be noted that ilovetaobao.my is not associated, affiliated, endorsed or sponsored by the official Taobao company. All trademarks and registered trademarks are the property of their respective owners.